Austin Film Festival has the right to refuse a sale or admission for any AFF product or event at its sole discretion.
Refund requests for the upcoming Austin Film Festival must be in writing and sent by U.S. first class mail, postmarked by July 11, 2015, and all refunds will incur a $75 processing fee. After July 11, 2015, all payments are nonrefundable for any reason, including but not limited to illness, acts of God, or travel-related problems. Badges are non-transferable and are the property of Austin Film Festival, Inc. Refunds will be issued either via the original method of payment or other method approved by Austin Film Festival, if such original method is not available. Unused registrations cannot be credited for future year's attendance.
If you purchased a Summer Film Camp, a refund of 80% of class tuition is offered only with written notice, which may be received by regular U.S. mail or by e-mail to email@example.com from the parent or legal guardian of an enrolled student received no later than May 30, 2015. After this date, all camp purchases are non-refundable for any reason, including but not limited to illness, acts of God, or travel-related problems. All merchandise, membership, Film Pass or Conversation in Film purchases are non-refundable for any reason. Special events may require purchase of separate ticket for entry. If you have any questions about the Festival, your membership or badge purchase, please contact firstname.lastname@example.org or call 1-800-310-FEST (3378).
Badges and privileges may be revoked at any time for any reason at AFF’s sole discretion, without any liability to AFF. By purchasing a badge, ticket, or other AFF materials, you hereby release and hold harmless AFF and its subsidiaries and affiliated companies, successors, assigns, and licensees, and their respective officers, directors, employees, and agents from any claims resulting in connection with an AFF event.
You are solely responsible for ensuring AFF receives full payment for any AFF purchases you make. If such payment cannot be charged to your credit card or if a charge is refunded for any reason, including chargeback, you agree that we reserve the right to cancel your order. If you have already received your Badge you agree to immediately correct any payment errors upon notice of such error. AFF reserves the right to collect a $100 administrative fee in addition to any unpaid amounts in connection with any bad checks or uncorrected payment problems.